APPNADO IT Solutions (“APPNADO,” “we,” “our,” or “us”) respects your privacy. This policy explains what personal information we collect through our website and contact channels, how we use it, and what rights you have under Philippine law.

Data We Collect

We only collect information you actively provide to us. When you submit our contact or inquiry form, we may collect:

Full name — so we know who we’re talking to.
Email address — to reply to your inquiry.
Organization or barangay name — to understand the context of your request.
Phone number (optional) — if you prefer a call back.
Service interest and budget range — so we can tailor our response.
Message — your inquiry details.
UTM parameters (e.g., utm_source, utm_campaign) — to understand how you found us, sourced from your URL.

We do not collect payment card numbers, government IDs, or any sensitive personal information through this site.

How We Use Your Information

We use the information you submit solely for the following purposes:

Responding to inquiries — to reply to your message, schedule a demo, or send a project proposal.
Service improvement — to understand which services are most relevant to our audience and improve our offerings.
Marketing attribution — to measure which channels bring qualified inquiries so we spend our marketing budget wisely.

We do not sell, rent, or share your personal information with third-party marketers. We do not send unsolicited marketing emails without your explicit consent.

Data Storage & Security

Your information is processed and stored on secure cloud servers. We apply reasonable technical safeguards including:

HTTPS encryption for all data in transit.
Access controls limiting who can view submitted data.
Retention only as long as needed to fulfill the purpose for which it was collected or as required by law.

While we take security seriously, no internet transmission is 100% secure. If you believe your data has been compromised, please contact us immediately at appnadoitsolutions@gmail.com.

Third-Party Services

We use a small number of carefully selected third-party tools to operate this site:

Umami Analytics

We use Umami for website analytics. Umami is a privacy-friendly, open-source analytics platform. It does not use cookies, does not track you across sites, and does not collect personal identifiers. It records aggregated page view counts and referrer information only. You can learn more at umami.is/privacy.

Resend (Email Delivery)

When you submit our contact form, your message is transmitted to our inbox via Resend, an email delivery service. Resend processes the data you submit in your form to deliver it to us. Resend is GDPR-compliant and does not use your data for its own marketing. Their privacy policy is available at resend.com/legal/privacy-policy.

Your Rights Under the Data Privacy Act of 2012

The Philippine Data Privacy Act of 2012 (Republic Act No. 10173) gives you the following rights with respect to your personal data:

Right to be informed — You have the right to know what data we hold about you and how we use it. This policy fulfills that obligation.
Right to access — You can request a copy of the personal data we hold about you.
Right to correction — You can ask us to correct inaccurate or outdated information.
Right to erasure (Right to be forgotten) — You can request deletion of your personal data, subject to legal and contractual obligations.
Right to object — You can object to the processing of your personal data for specific purposes, such as direct marketing.
Right to data portability — You can request your data in a structured, commonly used format.
Right to lodge a complaint — You may file a complaint with the National Privacy Commission (NPC) at privacy.gov.ph if you believe we have handled your data unlawfully.

To exercise any of these rights, email us at appnadoitsolutions@gmail.com with the subject line “Data Privacy Request.” We will respond within 15 business days.

Cookies

We aim to keep cookie use minimal. This site uses no advertising or tracking cookies. The only technical cookies that may be set are essential for site functionality (e.g., security tokens on form submission). Umami Analytics, which we use for page-view counts, is explicitly cookie-free.

If this changes in the future, we will update this policy and, where required by law, ask for your consent.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically. Your continued use of our website after any changes indicates your acceptance of the updated policy.

For material changes that significantly affect your rights, we will make reasonable efforts to notify you directly (e.g., via email if you have an active inquiry with us).

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out:

Email: appnadoitsolutions@gmail.com
Address: Pamplona, Camarines Sur 4416, Philippines

You may also use our contact form for privacy-related inquiries.